Billing and Payment Options
Bills are mailed by the middle of each month. We offer several ways for you to pay your bill.
Pay by Mail
Simply send your check or money order to our Anchorage office though the mail.
Pay by Phone
Call AVEC Member Services at 1-800-478-1818 and use your credit card or debit card to pay your bill.
You may pay your bill online with your Visa or Mastercard at our Online Bill Pay website.
The first time you access online bill payment you will be asked to complete the registration process by providing your account number, the last four digits of your social security number, a valid phone number and email address. The social security number and phone number you provide must match what we have in our computer system.
If you wish to change or provide updated information or need other assistance, you may call Member Services at 1-800-478-1818.
Are you interested in enrolling in our automatic bill payment service for residential customers? Under this program we will charge the credit card provided each month for the total amount due on either the 10th or 20th of every month.
If you are interested, sign into your Online Bill Pay account to enroll.